Privacy policy

INTELLECTUAL PROPERTY


In addition to the general rules above, the provisions in this Section apply specifically to your use of
Companies Content posted to Site. Companies Content on this Site, including without limitation the
text, software, scripts, source code, API, graphics, photos, sounds, music, videos and interactive
features and the trademarks, service marks and logos contained therein (“Companies Content”), are
owned by or licensed to Aadvik Foods & Products Pvt. Ltd. in perpetuity, and are subject to copyright, trademark, and/or patent protection.


Companies Content is provided to you “as is”, “as available” and “with all faults” for your information
and personal, non-commercial use only and may not be downloaded, copied, reproduced,
distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any
purposes whatsoever without the express prior written consent of the Company. No right or license
under any copyright, trademark, patent, or other proprietary right or license is granted by this
Agreement.


We respect the trademark that belongs to others. If you feel that your work has been imitated in any
way or that it establishes copyright infringement, you can write to us at – info@aadvikfoods.com


CUSTOMER SOLICITATION


By gaining access to the Website or conveying any information or placing an order, you are
communicating with the Company electronically and you agree to receive communications (including
transactional, promotional and/or commercial messages) from the Company periodically, and as and
when required. We may connect with you via e-mail, phone call, SMS, or by posting announcements
on the Website or by any other mode of communication.


If you wish to withdraw your consent, you have the right to do so, by following the below stated optout procedure.


Opt-Out Procedure: You may choose to opt-out of the Customer Solicitation by sending your email
addressed to: info@aadvikfoods.com.


LINKS TO THIRD-PARTY WEBSITES


This Site may contain links to third-party websites that are not owned or controlled by the Company.
The Company assumes no responsibility for the content, terms and conditions, privacy policies, or
practices of any third-party websites. In addition, the Company does not censor or edit the content
of any third-party websites. By using this Site, you expressly release the Company from any and all
liability arising from your use of any third-party website. Accordingly, the Company encourages you
to be aware when you leave this Site and to review the terms and conditions, privacy policies, and
other governing documents of each other website that you may visit.


DISCLAIMER OF REPRESENTATIONS AND WARRANTIES


YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT YOUR USE OF THIS SITE SHALL BE AT YOUR
OWN RISK AND THAT THIS SITE ARE PROVIDED “AS IS”, “AS AVAILABLE” AND “WITH ALL FAULTS”.
THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, DISCLAIM ALL WARRANTIES,
STATUTORY, EXPRESS OR IMPLIED, INCLUDING, BUTNOT LIMITED TO, ANY IMPLIED WARRANTIES
OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS MAKE NOREPRESENTATIONS
OR WARRANTIES ABOUT (I) THE ACCURACY, COMPLETENESS, OR CONTENT OF THIS SITE, (II) THE
ACCURACY, COMPLETENESS, OR CONTENT OF ANY SITES LINKED (THROUGH HYPERLINKS, BANNER
ADVERTISING OR OTHERWISE) TO THIS SITE, AND/OR (III) THE SERVICES FOUND AT THIS SITE OR
ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE,
AND THE COMPANY ASSUMES NO LIABILITY OR RESPONSIBILITY FOR THE SAME.


IN ADDITION, YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT NO ORAL OR WRITTEN
INFORMATION OR ADVICE PROVIDED BY THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES,
OR AGENTS, AND THIRD-PARTY SERVICE PROVIDERS WILL (I) CONSTITUTE LEGAL OR FINANCIAL
ADVICE OR (II) CREATE A WARRANTY OF ANY KIND WITH RESPECT TO THIS SITE OR THE SERVICES
FOUND AT THIS SITE, AND USERS SHOULD NOT RELY ON ANY SUCH INFORMATION OR ADVICE.
THE FOREGOING DISCLAIMER OF REPRESENTATIONS AND WARRANTIES SHALL APPLY TO THE
FULLEST EXTENT PERMITTED BY LAW, and shall survive any termination or expiration of this
Agreement or your use of this Site or the Services found at this Site.


LIMITATION OF LIABILITY


IN NOEVENT SHALL THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND ALL
THIRD PARTY SERVICE PROVIDERS, BE LIABLE TO YOU OR ANY OTHER PERSON OR ENTITY FOR ANY
DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER,
INCLUDING ANY DAMAGES THAT MAY RESULT FROM (I) THE ACCURACY, COMPLETENESS, OR
CONTENT OF THIS SITE, (II) THE ACCURACY, COMPLETENESS, OR CONTENT OF ANY SITES LINKED
(THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, (III) THE SERVICES
FOUND AT THIS SITE OR ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR
OTHERWISE) TO THIS SITE, (IV) PERSONAL INJURY OR PROPERTY DAMAGE OF ANY NATURE
WHATSOEVER, (V) THIRD-PARTY CONDUCT OF ANY NATURE WHATSOEVER, (VI) ANY
INTERRUPTION OR CESSATION OF SERVICES TO OR FROM THIS SITE OR ANY SITES LINKED
(THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, (VII) ANY VIRUSES,
WORMS, BUGS, TROJAN HORSES, OR THE LIKE, WHICH MAY BE TRANSMITTED TO, OR FROM THIS
SITE OR ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO
THIS SITE, (VIII) ANY USER CONTENT OR CONTENT THAT IS DEFAMATORY, HARASSING, ABUSIVE,
HARMFUL TO MINORS OR ANY PROTECTED CLASS, PORNOGRAPHIC, “X-RATED”, OBSCENE OR
OTHERWISE OBJECTIONABLE, AND/OR (IX) ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A
RESULT OF YOUR USE OF THIS SITE OR THE SERVICES FOUND AT THIS SITE, WHETHER BASED ON
WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL OR EQUITABLE THEORY, AND WHETHER OR
NOT THE COMPANY IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.


IN ADDITION, You SPECIFICALLY ACKNOWLEDGE AND agree that any cause of action arising out of or related to this Site or the Services found at this Site must be commenced within one (1) year after
the cause of action accrues, otherwise such cause of action shall be permanently barred.


THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TOTHE FULLEST EXTENT PERMITTED BY LAW, AND shall survive any termination or expiration of this Agreement or your use of this Site or the
Services found at this Site.


INDEMNITY


You agree to protect, defend, indemnify and hold harmless, the Company and its officers, directors,
employees, agents from and against any and all claims, demands, costs, expenses, losses, liabilities
and damages of every kind and nature (including, without limitation, reasonable attorneys’ fees)
imposed upon or incurred by the Company directly or indirectly arising from (i) your use of and
access to this Site; (ii) your violation of any provision of this Agreement or the policies or agreements
which are incorporated herein; and/or (iii) your violation of any third-party right, including without
limitation any intellectual property or other proprietary right. The indemnification obligations under
this section shall survive any termination or expiration of this Agreement or your use of this Site or
the Services found at this Site.


DATA TRANSFER


If you are visiting this Site from a country other than the country in which our servers are located,
your communications with us may result in the transfer of information across international
boundaries. By visiting this Site and communicating electronically with us, you consent to such
transfers.


AVAILABILITY OF WEBSITE


Subject to the terms and conditions of this Agreement and our policies, we shall use commercially
reasonable efforts to attempt to provide this Site on 24/7 basis. You acknowledge and agree that
from time to time this Site may be inaccessible for any reason including, but not limited to, periodic
maintenance, repairs or replacements that we undertake from time to time, or other causes beyond
our control including, but not limited to, interruption or failure of telecommunication or digital
transmission links or other failures.


You acknowledge and agree that we have no control over the availability of this Site on a continuous
or uninterrupted basis, and that we assume no liability to you or any other party with regard thereto.


DISCONTINUED PRODUCTS


The Company reserves the right to cease offering or providing any of the Products at any time, for
any or no reason, and without prior notice. The Company will not be liable to you or any third party
for any modification, suspension, or discontinuance of any of the Products we may offer or facilitate
access to.


FEES AND PAYMENTS


You acknowledge and agree that your payment will be charged and processed by Aadvik Foods &
Products Pvt. Ltd.


You agree to pay any and all prices and fees due for Products purchased or obtained at this Site at
the time you order the Products.


The Company expressly reserves the right to change or modify its prices and fees at any time, and
such changes or modifications shall be posted online at this Site and effective immediately without
need for further notice to you.


RETURNS AND REFUNDS


You can visit the Company’s Returns & Refunds page for the reference of the policies related to the
Returns & Refunds.


NO THIRD-PARTY BENEFICIARIES


Nothing in this Agreement shall be deemed to confer any third-party rights or benefits.


COMPLIANCE WITH LOCAL LAWS


The Company makes no representation or warranty that the content available on this Site are
appropriate in every country or jurisdiction, and accessto this Site from countries or jurisdictions
where its content is illegal is prohibited. Users who choose to access this Site are responsible for
compliance with all local laws, rules and regulations.


GOVERNING LAW


This Agreement and any dispute or claim arising out of or in connection with it or its subject matter
or formation shall be governed by and construed in accordance with the laws of Delhi, India, to the
exclusion of conflict of law rules.


DISPUTE RESOLUTION


Any controversy or claim arising out of or relating to these Terms of Services will be settled by
binding arbitration. Any such controversy or claim must be arbitrated on an individual basis, and
must not be consolidated in any arbitration with any claim or controversy of any other party. The
arbitration must be conducted in Delhi, India, and judgment on the arbitration award may be
entered into any court having jurisdiction thereof.


TITLES AND HEADINGS


The titles and headings of this Agreement are for convenience and ease of reference only and shall
not be utilized in any way to construe or interpret the agreement of the parties as otherwise set
forth herein.

 


SEVERABILITY


Each covenant and agreement in this Agreement shall be construed for all purposes to be a separate
and independent covenant or agreement. If a court of competent jurisdiction holds any provision (or
portion of a provision) of this Agreement to be illegal, invalid, or otherwise unenforceable, the
remaining provisions (or portions of provisions) of this Agreement shall not be affected thereby and
shall be found to be valid and enforceable to the fullest extent permitted by law.


DATA PRIVACY


Aadvik Foods & Products Pvt. Ltd. ("Aadvik", "we", "us", "our") is committed to protecting your privacy and ensuring the security of your personal information. This Data Privacy Policy ("Policy") explains how we collect, use, disclose, and protect your personal data ("Personal Data") and sensitive personal data ("SPDI") in accordance with the Information Technology Act, 2000 ("IT Act") and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 ("SPDI Rules").


PERSONAL DATA WE COLLECT


We may collect the following categories of Personal Data when you use our website or interact with
us:


Contact Information: Name, email address, phone number, billing and shipping address.
Account Information: Username, password (hashed and secured), and security questions (if you create
an account).
Usage Data: Browsing history, IP address, device information, and website activity.
Transactional Data: Order history, payment information (collected by our payment processor), and
product preferences.


SENSITIVE DATA WE COLLECT (if applicable)


Depending on the nature of your interaction with us, we may also collect SPDI, such as health
information (required to fulfill specific orders). We will only collect SPDI with your explicit consent and only for the purpose of fulfilling your order.


PURPOSE OF DATA COLLECTION AND USE


We use your Personal Data and SPDI for the following purposes:
Providing and improving our services: Fulfilling your orders, processing payments, personalizing your
experience, and providing customer support.
Communicating with you: Sending order confirmations, promotional emails (with your consent), and
other relevant information.
Complying with legal obligations: Responding to court orders, legal inquiries, and regulatory
requirements.
Security and fraud prevention: Detecting and preventing fraudulent activity and protecting our website and users.


LEGAL BASIS FOR DATA PROCESSING


We process your Personal Data based on the following legal grounds:
Contract: To fulfill our contractual obligations with you (e.g., processing your order).
Consent: For specific purposes, such as sending promotional emails, we will obtain your explicit
consent.
Legitimate Interests: We may use your data for our legitimate interests, such as website security, fraud prevention, and improving our services, provided these interests do not override your rights.
Disclosure of Information


We may disclose your Personal Data and SPDI to third-party service providers who assist us in
operating our website or fulfilling your orders (e.g., payment processors, shipping companies). We will only disclose the information necessary for them to perform their services and will require them to protect your data in accordance with this Policy.


We may also disclose your Personal Data and SPDI to law enforcement agencies or other government
officials as required by law. We will not disclose your information to any third party for marketing
purposes without your consent.


DATA RETENTION


We will retain your Personal Data and SPDI for as long as necessary to fulfill the purposes for which it
was collected, comply with legal obligations, and resolve disputes. We will then securely delete or
anonymize your data.


YOUR RIGHTS


You have certain rights regarding your Personal Data and SPDI under the IT Act and SPDI Rules. These rights include:
Right to Access: You have the right to access a copy of your Personal Data and SPDI that we hold.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete
Personal Data and SPDI.
Right to Erasure: You have the right to request that we erase your Personal Data and SPDI, subject to certain exceptions.
Right to Restrict Processing: You have the right to restrict how we process your Personal Data and
SPDI.
Right to Object: You have the right to object to the processing of your Personal Data and SPDI for
marketing purposes.
Right to Data Portability: You have the right to request that we transfer your Personal Data to another controller.


To exercise any of these rights, please contact our Grievance Officer (details below).


SECURITY MEASURES


We have implemented comprehensive security measures to protect your Personal Data and SPDI from unauthorized access, disclosure, alteration, or destruction. These measures include:
Secure storage of data
Encryption of data at rest and in transit
Regular security audits and testing
Access controls and user authentication


GRIEVANCE OFFICER


In accordance with the Information Technology Act, 2000 and Rules made thereunder, the name and
contact details of the Grievance Officer are provided below:


Mr. Aman Bhatt
Designation: Head of Customer Relations
AADVIK FOODS & PRODUCTS PRIVATE LIMITED
1st and 2nd Floor, Plot No. 381, F.I.E. Patparganj Industrial Area, Delhi, East Delhi, 110092
Contact: info@aadvikfoods.com
Phone: +91- 880 063 8181
Time: Mon – Sat (10:00 – 18:30)


AGENCY COLLECTING INFORMATION


The agency collecting or retaining the information, if any, is Aadvik Foods & Products Pvt. Ltd., located at 1st and 2nd Floor, Plot No. 381, F.I.E. Patparganj Industrial Area, Delhi, East Delhi, 110092.


CONTACT INFORMATION


If you have any questions or concerns regarding our privacy practices or this policy, please contact us
at info@aadvikfoods.com


By using our website, you agree to the terms outlined in this privacy policy and our use of cookies as
described in our Cookies Policy.